Upgrading an entire fleet of computers to install the latest version of an industry-specific business application KELLY TROTTER MOTOR GROUPKelly Trotter Motor Group (KTMG) use industry-specific software designed for motor dealerships like themselves. The latest version of this software application has stringent hardware requirements that KTMG's...
ONBOARDING RESOURCES WELCOME TO MYRTECHello hello hello! We are SO excited to have you here. Below you will find a bunch of resources that will make your transition to Myrtec even more seamless than you could have imagined! Let's get started. i.fab.fa-facebook-f, i.fab.fa-instagram, i.fab.fa-twitter, i.fab.fa-linkedin-in, i.fas.fa-external-link-alt { ...
knowledge base UNABLE TO OPEN LEAP AFTER OCTOBER 2021 WINDOWS UPDATESIf LEAP is having issues opening after installing Windows Updates around October 2021 please try the below procedure to remove the October 2021 update which includes changes to the Windows Printing subsystem. Currently this issue only...
THE ULTIMATE GUIDE TO SWITCHING I.T. PROVIDERSHas switching IT providers been on your to-do list for quite some time but it keeps getting tossed in the 'too hard' basket? You're not alone. Here's the good news: it's actually a lot easier than you'd think. Let's...
OUR ADDITIONAL SERVICES CLOUD COMPUTINGWhat is cloud computing? Where is the cloud located? These are the first two questions that come to our mind when we first hear the phrase ‘Cloud Computing.’ To answer these questions ‘Cloud Computing’ means saving, storing and accessing data over the...
OUR ADDITIONAL SERVICES HARDWAREThe sheer volume of products available in the marketplace can make the procurement of IT hardware and software a complicated process. Myrtec specialise in analysing and understanding your business needs, and can help you identify the most suitable products, configurations and solutions for...
knowledge base INCONSISTENT REMOTE DESKTOP TRAFFIC OVER A SOPHOS XG SSL VPNIf you experience a dropout, slow performance, consistent reconnects or other issues with Remote Desktop Connection (Terminal Services or RDP) when running across a Sophos XG SSL VPN please try the below steps to see...
KNOWLEDGE BASE MAC OSX KEYBOARD ISSUES IN CITRIXThe latest updates to MAC OSX (10.9.5) have caused issues with the Citrix receiver where a user is unable to type when after they log into the Citrix or Deskscaler session. To resolve the issue the user needs to...
we respect your privacy OUR PRIVACY POLICYMyrtec Pty Ltd, its related partnerships or corporations, partners, agents or employees respect your privacy and are committed to complying with the National Privacy Principles set out in the Privacy Act 1988. This document sets out the general information as to...
knowledge base TEMPLATES NOT AVAILABLE FROM THE TEMPLATE GALLERY IN GOOGLE DOCS1. Before uploading the document to the Template Gallery, set the sharing permissions of the document to 'People at <your domain> can find and access' as this expedites the template to appear in the Template...
