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Onboarding Resources

Welcome to Myrtec

Hello hello hello! We are SO excited to have you here. Below you will find a bunch of resources that will make your transition to Myrtec even more seamless than you could have imagined! Let’s get started.

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Notifying your existing provider that you have a new IT provider

Do you know who likes break ups? No one! Simply fill in the blanks on this email template and send it off to your existing provider to let them know you are transitioning to Myrtec. Alternatively, let us know if you would like us to contact your existing provider on your behalf.

Notifying your staff you have a new provider

When one of your employees needs a password reset and they contact your last provider for assistance… awks! Avoid that situation by keeping your staff in the know.

What happens next…

With more than 10 years of experience in the IT industry we have refined our onboarding process down to an art. Stay in the know by reading what’s about to happen.

Accessing our Customer Only Portal

Keep an eye out on your inbox because one of our Engineers will be sending you an email very soon with your Invitation Link to our Customer Only Portal. 

Still have questions? Give us a call 02 9146 6330 or send us an email help@myrt.ec and we will be in touch with answers.