We understand that every minute of downtime costs you money. You are often client-facing and don’t have time to wait for IT to call you back.
So, why us? Our service model carefully considers the way you work. If you need tech help, you can call us and receive instant support over the phone. If now’s not a good time, you can reach out to us and we can schedule the support for a time that is convenient for you.
Say goodbye to IT providers who use a ticket system. Say hello to unparalleled flexibility with Myrtec.
Our Managed Service Agreement is called FLEX. With FLEX’s hybrid style pricing model you only ever pay for the amount of services and support that you consume. Think about it like your water bill: you wouldn’t be happy to pay for the same amount of litres consumed as your neighbour, so why would you pay the same fixed rates for IT support as the business next door? On FLEX, you’ll still receive all of the proactive monitoring and maintenance that you’d expect from your Managed IT Agreement, but without the exclusions and hidden fees.
Goofle Workspace is home to the apps that more than business owners across the world know and love. Gmail, Calendar, Drive, Meet and more. Now with Gemini for Workspace to boost productivity with AI.
Microsoft Office 365 (O365) is the subscription-based version of Microsoft Office which is hosted in Microsoft’s cloud. It comes with the standard office productivity tools that Office users will be familiar with including Word, Excel, Outlook, OneDrive and PowerPoint to name a few.
Most business who have Office 365 will be on the Business Premium edition. This provides them with Exchange online (emails hosted by Microsoft). There are two other applications included with Business Premium: Sharepoint and Teams.
Teams Calling is a feature within Microsoft Teams that can manage voice and media communication. With Teams Calling, you can answer and receive phone calls from any device that supports Microsoft Teams. With Teams Calling, you are assigned a phone number, and you can make outbound (and receive) calls with your number, regardless of whether the other user is using Teams or not- just like using a traditional SIM.
Teams Calling is an ideal solution because it allows your team to work from anywhere: the office, home, or on the go. It also has multiple other benefits:
Teams calling also adds an extra layer of professionalism to your business with the following features:
The Microsft Surface suite of products are the ultimate range of hardware for the modern business.
From the ultra chic Microsoft Surface Go 2 tablet for practitioners on the move, through to the Microsoft Surface Studio for a no compromise desktop solution, there is a Microsoft Surface product to accurately address even the most complex hardware requirements in your organisation.
Connecting Up is a charity providing low-cost tech products and training to other not-for-profits. We partner with Connecting Up to make our services more affordable for NFPs where possible.
Myrtec offers a sense of partnership that goes beyond the typical IT experience.
We do this by collaborating with organisations to build a strong foundation, strip out technical complexity to establish efficient work practices, and put forward relevant IT initiatives that make a tangible difference toward achieving goals.
Our value starts where the scope of a traditional managed service ends.
We offer a sense of partnership that goes beyond the typical IT experience. Our value starts where the scope of a traditional managed service ends.
We’re not just another faceless IT company. We are all about old school professionalism, which means rather than hiding behind our screens, we’d like to meet you face to face (or virtually if required!).
Let’s organise an initial in-person or online meeting to scope if we’d be a good fit for you.
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