Project Managing a CRM Implementation for Macular Disease Foundation Australia Macular Disease Foundation AustraliaMacular Disease Foundation Australia (MDFA) is a not-for-profit organisation based in Sydney, NSW, who represents the interests of the estimated 1.9 million people with some evidence of macular disease. As the organisation aimed...
The I.T. Productivity Gap Are you spending more and more on IT but not seeing any productivity gains? Since 2019, the gap between IT expenditure and productivity improvement has been increasing. In this article, we will explain our theories about why this is happening and how to...
KNOWLEDGE BASE What is MSP in Cyber Security? In today's rapidly evolving digital landscape, businesses face an ever-growing array of cyber threats. As organisations strive to protect their valuable data and systems, many are turning to Managed Service Providers (MSPs) for robust cybersecurity solutions. But what exactly...
KNOWLEDGE BASE The Importance of AI for SMEs In today's rapidly evolving business landscape, Artificial Intelligence (AI) has emerged as a transformative force, reshaping industries and redefining competitive advantages. While often associated with large corporations, AI is increasingly becoming an indispensable tool for Small and Medium-sized Enterprises...
KNOWLEDGE BASE Upcoming changes from Acronis, effective December 1, 2024Licensing: Microsoft 365 backup functionality will be expanded with free anti-malware scanning of your backups (already available with other workload types), bolstering and simplifying the protection of your M365 backupsVulnerability assessments for third-party applications will be moved to...
In today's digital landscape, safeguarding sensitive information is paramount for businesses of all sizes. ISO 27001, the international standard for information security management, provides a robust framework for protecting your organisation's data. But how do you ensure your company is truly compliant? The answer lies in...
In today's rapidly evolving digital landscape, businesses of all sizes face the challenge of managing complex IT infrastructures while staying focused on their core objectives. This is where a Managed Service Provider (MSP) steps in, offering a solution that has become increasingly vital for organisations...
Myrtec's Rob Dawson Wins Outstanding Business Leader Award Myrtec's Rob Dawson was the extremely proud recipient of the Outstanding Business Leader <20 employees at the recent 2024 Business Hunter Awards. Myrtec was a finalist in 2 other categories, Excellence in Small Business and Kristen Keegan Young...
Why should you work with a local IT partner? Recently Newcastle has seen a lot of rationalisation of IT firms. What does this mean? National and international IT practices are buying out smaller, local IT practices. These acquisitions often have disappointing outcomes for the existing customers...
How to make AI *actually* useful in your business? We know AI is all the rage. People just won't stop talking about it. But aside from micro businesses using AI to generate content to replace marketing departments, we haven't seen many well-integrated AI solutions. One of the...
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