Managed IT Services Newcastle

Your partner in growth

Who we are

Newcastle's Leading Managed Service PRovider

We have taken the traditional methods of delivering managed IT services, crumpled them up and tossed them aside.


We understand the confusion and frustration surrounding IT systems. We respect our customers by showing them exactly what they are paying for and providing education that empowers them with confidence. No hidden surprises here.


We align your technology strategy with your business goals because you are not just our client; we are your business partner.



“Tasks that used to take 15 minutes plus 3 backwards and forward emails can now be completed in just 5 minutes. Things have been automated and it’s our clients reaping the benefits of our evolution.”

Malcolm Burrows

Principal at Dundas Lawyers

"It’s the peace of mind knowing that you're there in the background, keeping our systems safe and running efficiently, as well as being there for us when we need 1-on-1 tech support. Without this support we wouldn’t be able to assist our clients the way we do."

Charlotte Lane

Executive Assistant to the CEO at Bowd

"Through the entirety of working with Myrtec, the service and team have been supportive and very helpful at all given times. The program G Suite has ensured our business runs smoothly, and integration was well handled. Communication between Solar Water Wind and Myrtec technology consultants regarding questions and comments was easy and always pleasant."

Lloyd Taylor

CEO at Solar Water Wind

“[Myrtec technology consultants] are very customer focused and professional, there team are extremely easy going, and any questions that we directed to them were answered almost immediately. We have a great relationship with them and would not hesitate to advise Myrtec again to other clients.”

John Owen

CEO at Newcastle Rescue & Consultancy Pty Ltd

"Rob Dawson is able to provide us with technical nous and also clearly understands the needs of SMEs and their business drivers. Rob is a listener, who has taken the time to know our business and how best technology can play a part in it to drive our plans. His guidance is practical, relatable, reliable but also technically sound."

Michelle Zenere

General Manager at Mullane & Lindsay Solicitors

"Working with Rob and Tristan from Myrtec was a great experience. Both professional in their approach and always available to answer all queries and execution to the project was a smooth experience."

Vish Shah

Director at North Shore Nurses



It Support

We focus on providing value to our clients through offering technology solutions that drive your business objectives. Our technicians are skilled in managing Windows systems, accessing office networks, and ensuring the security of your IT assets.


By partnering with us, you can expect professionalism, reliability, and a proactive approach to IT support. There are no limitations to the types of support you can request; we work around you, providing remote or onsite assistance and solutions.

Cloud Services

Regardless of where your business stands in cloud integration and adoption, you can depend on Myrtec’s expertise to get the best guidance and assistance for architecture and development teams and security.


We will help you manage your application, database and storage servers, mix and match services, and provide the support you need so you can focus on running your business.

IT Hardware Provider

As your single-source IT supplier, Myrtec can equip your business with essential IT infrastructure, including laptops, desktop computers, servers, networking equipment, multi-function devices and software. We support our clients by providing pre-sales support, purchasing and requisition, finance, delivery and installation to simplify the acquisition process.

Proactive Maintenance

Relationships take work, and we are committed to regularly spicing ours up. We will provide you with monthly analysis and reporting, apply early, proactive intervention to de-escalate issues and ensure access and support are available to all users.

Genuine visibility & Custom Solutions


Do you feel like your fixed-term IT agreement doesn’t provide the value or support services you were promised? Are you looking for an alternative that doesn’t sacrifice the safety net that comes with managed IT? How about without something commitment-free?


Introducing the Myrtec FLEX Agreement. We call our agreement FLEX because it’s flexible.


From upgrading systems and installing new devices to maintaining security and managing requests, we handle it all efficiently and professionally. Contact our support team today to learn how we can enhance your IT operations by providing unparalleled support through flexible and bespoke managed IT services your business deserves.

it consulting advisory services



Am I Wasting Money?

Current IT Service Agreement Cost

Cost $

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Additional IT Service Cost

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Per Month



Number of Computers in Business

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Total Summary

Current IT costs :


Flex Estimate


You’re Wasting ...

*Estimation only

NEWCASTLE managed services provider

Frequently Asked Questions

If you require any further information, please feel free to contact us

We are a Managed IT Service Provider that offers outsourced IT services to businesses. As your managed service providers, we manage proactive monitoring and maintenance of your IT infrastructure, remote and onsite support, network management, cybersecurity solutions, data backup and disaster recovery, software updates, and IT consulting. We take care of your technology needs so you can focus on your business – and that’s why we are the best managed service providers.

Cyber Security is a cornerstone of Myrtec’s Managed services. We implement advanced security measures such as firewalls, antivirus and anti-malware protection, regular security patches, encryption, and continuous monitoring. Our team also performs regular security assessments and stays updated on the latest cybersecurity threats to protect your infrastructure.

Absolutely. Myrtec offers tailored solutions and consulting services designed to meet the unique needs of your business. We work closely with you to understand your specific requirements and create a customised plan with the right services mix to support your business goals and IT environment.

Myrtec offers robust data backup and disaster recovery services as part of our Managed IT solutions. We ensure your data is backed up regularly and securely using onsite and cloud-based storage options. In the event of a disaster, our team will swiftly restore your data and systems, minimizing downtime and ensuring business continuity.