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Managed IT Services for Not For Profits

Not For Profit Managed IT Support

Empowering Not For Profits to achieve greater impact through smarter technology use

Drive financial sustainability by maximising the value of your existing technology investments. Improve visibility and accessibility of your data to better connect with donors, volunteers, beneficiaries, and the broader community.
Streamline operations and reduce administrative overhead through automation, while leveraging your ERP and other systems to unlock cost efficiencies.

With proven technology solutions and managed services designed to safeguard your resources, we help not-for-profits amplify their mission and enhance their social, environmental, and economic contributions.

Managed IT Services Case Study

Macular Disease Foundation Australia (Non Profit)

IT support that will help your NFP thrive

IT systems and software that we know inside-out for NFPs

Our Managed Service Agreement is called FLEX. FLEX’s hybrid style pricing model is beneficial for all NFPs because you only ever pay for the amount of services and support that you consume. Think about it like your water bill: you wouldn’t be happy to pay for the same amount of litres consumed as your neighbour, so why would you pay the same fixed rates for IT support as the business next door? On FLEX, you’ll still receive all of the proactive monitoring and maintenance that you’d expect from your Managed IT Agreement, but without the exclusions and hidden fees.

Google Workspace is home to the apps that more than business owners across the world know and love. Gmail, Calendar, Drive, Meet and more. Now with Gemini for Workspace to boost productivity with AI.

Microsoft 365 is where the world’s most productive teams get things done. With familiar apps like Outlook, Teams, Word, Excel, and OneDrive, it’s the trusted platform for organizations of every size. Now with Copilot for Microsoft 365, you can supercharge productivity with the power of AI—right where you work.

Teams Calling is a feature within Microsoft Teams that can manage voice and media communication. With Teams Calling, you can answer and receive phone calls from any device that supports Microsoft Teams. With Teams Calling, you are assigned a phone number, and you can make outbound (and receive) calls with your number, regardless of whether the other user is using Teams or not- just like using a traditional SIM.

The Microsoft Surface suite of products are the ultimate range of hardware for the modern business. From the ultra chic Microsoft Surface Go 2 tablet for employees on the move, through to the Microsoft Surface Studio for a no compromise desktop solution, there is a Microsoft Surface product to accurately address even the most complex hardware requirements in your NFP.

Connecting Up is a charity providing low-cost tech products and training to other not-for-profits. We partner with Connecting Up to make our services more affordable for NFPs where possible. 

Reviews

What our customers say about our Managed IT Support

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Maz Sebandal
August 12, 2024
Trustindex verifies that the original source of the review is Google.
I cannot speak highly enough of Lauren and the entire Myrtec team. They consistently go above and beyond in their work, ensuring that every IT issue is resolved promptly and efficiently. Lauren, along with her team, is not only highly skilled and knowledgeable but also incredibly dedicated to their clients. No matter the time of day or the complexity of the problem, they are always there to help, offering support with a smile. Their commitment to excellence and customer satisfaction is truly remarkable. I wholeheartedly recommend Myrtec for any IT needs!
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Christiane King
August 11, 2024
Trustindex verifies that the original source of the review is Google.
Myrtec has yet again helped me out with an IT problem. This time it was Michael Thomas who provided an excellent service. Their whole team is always courteous, professional and prompt.
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Chris Butler
July 12, 2024
Trustindex verifies that the original source of the review is Google.
Myrtec is fantastic for business IT support! I really like that they look at what your business had in place for IT support and assess if it meets requirements (This was eye opening!). Being an area where I don't know a lot about, It's a relief to know it's handled now so I don't have to! I highly recommend them!
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Lyn Nguyen
May 9, 2024
Trustindex verifies that the original source of the review is Google.
We have worked with Myrtec team for more than one year and would like to recommend them to everyone we know. They are professional, efficient, friendly, supportive and always get things done in a timely manner. A special thanks go to Michael who we normally work with. His great support makes my work flows faster and easier. Lyn Nguyen Director of Busy Bookkeepers PL T/a Account Aspects
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David Wanless
May 9, 2024
Trustindex verifies that the original source of the review is Google.
Thomas is always very helpful, thorough and knowledgeable.
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jane stewart-kemble
May 9, 2024
Trustindex verifies that the original source of the review is Google.
Thomas Latham very professional manner, thank you for your support and help.
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peta thoroughgood
May 9, 2024
Trustindex verifies that the original source of the review is Google.
Michael at Myrtec always provides exceptional customer support. Whenever we encountered issues the team at Myrtec are very quick to respond to our emails with a call or an email to resolve the issue.
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Natalie Lawrence
May 9, 2024
Trustindex verifies that the original source of the review is Google.
We use Myrtec to manage all our IT services and highly recommend them. I'm confident that they have everything under control for our business and Michael is great at sorting out any issues or queries we may have. I also regularly work with Rob and Sarah and both have been super helpful and proactive at getting us up to speed.
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Jacqueline Keddie
May 9, 2024
Trustindex verifies that the original source of the review is Google.
Lauren was extremely knowledgeable and helpful.
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Amy Leigh
May 6, 2024
Trustindex verifies that the original source of the review is Google.
From the minute that I had the privilege of connecting with Rob, his communication and genuine passion to help people really shone through. Once I met the rest of the team, the feeling was throughout the team. Rob is solutions focussed, no nonsense type of person. Rob and the team we’re quick, efficient and highly responsive. They were able to find a solution for our family and multiple devices. After connecting with a number of other people and small to large businesses the feedback is consistent. They are the team to reach out too ! It was such a breath of fresh air ! I highly recommend Rob and the team at Myrtec, they really know their stuff !!!

Newcastle, Central Coast, Sydney & beyond

Your IT partner in growth

Myrtec offers a sense of partnership that goes beyond the typical IT experience.

 

We do this by collaborating with organisations to build a strong foundation, strip out technical complexity to establish efficient work practices, and put forward relevant IT initiatives that make a tangible difference toward achieving goals.

 

Our value starts where the scope of a traditional managed service ends.

A few perks to working with us

Just some extras that won't cost you a thing