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Cloud Services

For your business

What we do

Cloud IT services

We keep things running business as usual with secure and reliable cloud services. Cloud computing refers to accessing data and working as normal from any device connected to the Internet. 

 

Most businesses have already ditched their on-site infrastructure, such as servers, because of the associated operating costs, management, risk, and other setbacks. 

 

What’s everyone using instead? The Cloud. The benefits of cloud services speak for themselves. Cloud services enable a flexible workplace, with staff being able to work from home or anywhere in the world. They also boost productivity and collaboration.

How we do it

Support for Your Cloud Infrastructure

There are two main types of cloud computing services: Private and Public. At Myrtec, we don’t offer private cloud options as they go against our no-lock-in policy. We work with reputable cloud providers to offer effective cloud storage solutions that give our customers a secure cloud experience at a significantly reduced cost with little management overheads.

Private Cloud

A private cloud is where a technology vendor will create a cloud computing environment dedicated to a singular organisation. This gives them a more customised cloud experience. 

Public Cloud

Public cloud is when your cloud computing is managed by a third party, such as Microsoft Azure or Amazon AWS. This is the more popular choice, due to the reduced costs and management fees.

What you will get

Cloud service provider

If your IT team is at full capacity, or you would like them to shift their focus from survival (day-to-day troubleshooting) to strategy (projects that add organisational value), let us take on your managed services.

Our team are experienced in applying best practices to your IT systems from end to end, including managing your cloud infrastructure. Our managed service also includes:

  • Management and deployment of operating system updates,
  • Verification of device compliancy and deployment,
  • Automatic deployment of common software packages to devices,
  • Reports on device hardware and software, and
  • Monitoring and remediation of common device issues.
The Top Reasons to Migrate Your Business to the Cloud https://www.myrtec.com.au/business-migration-with-cloud/

Reviews

What people say

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Maz Sebandal
August 12, 2024
Trustindex verifies that the original source of the review is Google.
I cannot speak highly enough of Lauren and the entire Myrtec team. They consistently go above and beyond in their work, ensuring that every IT issue is resolved promptly and efficiently. Lauren, along with her team, is not only highly skilled and knowledgeable but also incredibly dedicated to their clients. No matter the time of day or the complexity of the problem, they are always there to help, offering support with a smile. Their commitment to excellence and customer satisfaction is truly remarkable. I wholeheartedly recommend Myrtec for any IT needs!
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Christiane King
August 11, 2024
Trustindex verifies that the original source of the review is Google.
Myrtec has yet again helped me out with an IT problem. This time it was Michael Thomas who provided an excellent service. Their whole team is always courteous, professional and prompt.
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Chris Butler
July 12, 2024
Trustindex verifies that the original source of the review is Google.
Myrtec is fantastic for business IT support! I really like that they look at what your business had in place for IT support and assess if it meets requirements (This was eye opening!). Being an area where I don't know a lot about, It's a relief to know it's handled now so I don't have to! I highly recommend them!
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Lyn Nguyen
May 9, 2024
Trustindex verifies that the original source of the review is Google.
We have worked with Myrtec team for more than one year and would like to recommend them to everyone we know. They are professional, efficient, friendly, supportive and always get things done in a timely manner. A special thanks go to Michael who we normally work with. His great support makes my work flows faster and easier. Lyn Nguyen Director of Busy Bookkeepers PL T/a Account Aspects
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David Wanless
May 9, 2024
Trustindex verifies that the original source of the review is Google.
Thomas is always very helpful, thorough and knowledgeable.
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jane stewart-kemble
May 9, 2024
Trustindex verifies that the original source of the review is Google.
Thomas Latham very professional manner, thank you for your support and help.
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peta thoroughgood
May 9, 2024
Trustindex verifies that the original source of the review is Google.
Michael at Myrtec always provides exceptional customer support. Whenever we encountered issues the team at Myrtec are very quick to respond to our emails with a call or an email to resolve the issue.
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Natalie Lawrence
May 9, 2024
Trustindex verifies that the original source of the review is Google.
We use Myrtec to manage all our IT services and highly recommend them. I'm confident that they have everything under control for our business and Michael is great at sorting out any issues or queries we may have. I also regularly work with Rob and Sarah and both have been super helpful and proactive at getting us up to speed.
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Jacqueline Keddie
May 9, 2024
Trustindex verifies that the original source of the review is Google.
Lauren was extremely knowledgeable and helpful.
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Amy Leigh
May 6, 2024
Trustindex verifies that the original source of the review is Google.
From the minute that I had the privilege of connecting with Rob, his communication and genuine passion to help people really shone through. Once I met the rest of the team, the feeling was throughout the team. Rob is solutions focussed, no nonsense type of person. Rob and the team we’re quick, efficient and highly responsive. They were able to find a solution for our family and multiple devices. After connecting with a number of other people and small to large businesses the feedback is consistent. They are the team to reach out too ! It was such a breath of fresh air ! I highly recommend Rob and the team at Myrtec, they really know their stuff !!!

How we work

Your IT business partner

We understand the confusion and frustration surrounding IT systems. We respect our customers by showing them exactly what they are paying for and providing education that empowers them with confidence.

 

We collaborate with you to build a strong foundation, strip out technical complexity to establish efficient work practices, and put forward relevant IT initiatives that make a tangible difference toward achieving your goals.

managed IT services for NDIS

Cloud Services

Check out our FAQs!

If you require any further information, please feel free to contact us

We work exclusively with reputable cloud service providers who meet our compliance standards. Additionally, we focus on robust security measures, including data encryption, 24/7 remote monitoring and access control.

IaaS offers essential computer, storage and networking resources, generally on a pay-as-you-go basis. Advantages of IaaS include reduced capital expenditure and increased scale and performance of IT workloads on demand.

 

PaaS includes everything that IaaS offers but also includes infrastructure such as middleware, development tools, business intelligence (BI) services, and more. Advantages of PaaS include reduced coding time, affordable access to sophisticated tools, and efficient management of the application lifecycle.

 

SaaS connects users using cloud-based apps over the Internet. Common examples include Microsoft Office 365 or Google Workspace. The advantages of SaaS include paying only for what you use and accessing app data from anywhere.

We recommend that you thoroughly evaluate the maturity of their security operations to ensure they are in line with your industry’s security regulations. If you need assistance, contact a reputable managed service provider.