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MANAGED IT SUPPORT CENTRAL COAST

That Adds Value

Confidence and Trust

Central Coast's Leading IT Support

We have taken the traditional methods of delivering managed IT, crumpled them up and tossed them aside.

 

We understand the confusion and frustration surrounding IT systems. We respect our customers by showing them exactly what they are paying for and providing education that empowers them with confidence.

 

We align your technology strategy with your business goals because you are not just our client; we are your business partner.

REVIEWS

WHAT PEOPLE SAY

“Tasks that used to take 15 minutes plus 3 backwards and forward emails can now be completed in just 5 minutes. Things have been automated and it’s our clients reaping the benefits of our evolution.”

Malcolm Burrows

Principal at Dundas Lawyers

"It’s the peace of mind knowing that you're there in the background, keeping our systems safe and running efficiently, as well as being there for us when we need 1-on-1 tech support. Without this support we wouldn’t be able to assist our clients the way we do."

Charlotte Lane

Executive Assistant to the CEO at Bowd

"Through the entirety of working with Myrtec, the service and team have been supportive and very helpful at all given times. The program G Suite has ensured our business runs smoothly, and integration was well handled. Communication between Solar Water Wind and Myrtec technology consultants regarding questions and comments was easy and always pleasant."

Lloyd Taylor

CEO at Solar Water Wind

“[Myrtec technology consultants] are very customer focused and professional, there team are extremely easy going, and any questions that we directed to them were answered almost immediately. We have a great relationship with them and would not hesitate to advise Myrtec again to other clients.”

John Owen

CEO at Newcastle Rescue & Consultancy Pty Ltd

"Rob Dawson is able to provide us with technical nous and also clearly understands the needs of SMEs and their business drivers. Rob is a listener, who has taken the time to know our business and how best technology can play a part in it to drive our plans. His guidance is practical, relatable, reliable but also technically sound."

Michelle Zenere

General Manager at Mullane & Lindsay Solicitors

"Working with Rob and Tristan from Myrtec was a great experience. Both professional in their approach and always available to answer all queries and execution to the project was a smooth experience."

Vish Shah

Director at North Shore Nurses

HOW WE DO IT

OUR MANAGED IT SERVICES PROCESS

01 - PRE TRANSITION

LET'S GET TO KNOW EACH OTHER

We’re sure you have plenty of questions, so we’ll walk you through our process and set a date for a clean IT services transition. 

02 - TRANSITION

FLEX IT

We deploy our Agent, provide Customer Portal access, and open our Helpdesk. Now we can proactively monitor your systems, and answer your calls for Support. 

03 - POST TRANSITION

ONGOING BUSINESS REVIEW

We will work together to identify strategic opportunities for you to level up. Don’t forget, we are not just a service provider, but a business partner. 

How Much Can You Save?

FLEX AGREEMENT
ESTIMATOR

Am I Wasting Money?

Current IT Service Agreement Cost

Cost $

Per Month

$1

$10,000

Additional IT Service Cost

Cost $

Per Month

$1

$10,000

Number of Computers in Business

Units :

1

200

Total Summary

Current IT costs :

$

Flex Estimate

$

You’re Wasting ...

$
*Estimation only

Genuine visibility

Managd IT Service Provider (MSP)

Our customers are given access to our Customer Only Portal. It facilitates a fast and visual way to see a live overview of your managed assets. Helpdesk tickets. Software licenses. Subscriptions. Domains and hosting. Amount of support consumed.

 

All the information you could dream of – right at your fingertips. You’ll also find exclusive guides and training resources so that you feel confident and educated; not defeated by IT.   

Focused competencies

Specialist IT Support

Unlike the Jack of all Trades, Master of None that you’ve been dealing with, we know what we do well and what we don’t. We don’t offer phones, Internet, managed print or websites – but we’ll happily introduce you to industry professionals that do.

Anything else IT? Cloud solutions, hardware sales, cybersecurity, user training, backup and disaster recovery- just to name a few- we’ve got you covered.

Central Coast IT Support

Frequently Asked Questions

If you require any further information, please feel free to contact us

Myrtec is a Managed IT Service Provider is that offers outsourced IT services to businesses. We are responsible for managing and maintaining your IT infrastructure, networks, software, security and and many more.

MSPs bring expertise, scalability, and cost-efficiency to your IT operations. They allow you to focus on your core business while ensuring your technology functions optimally, stays secure, and adapts to your evolving business needs.

If you want to improve your IT infrastructure, you have budget constraints, and you want to work with reliable IT Provider. If you want to improve IT reliability and security while reducing costs, an MSP is the best suitable solution for your business.

Benefits include cost savings, access to a team of skilled professionals, 24/7 support, enhanced cybersecurity, scalability, proactive maintenance, and reduced downtime.

MSPs implement a range of security measures, including firewalls, antivirus software, intrusion detection systems, and employee training. We also conduct regular security audits and keep systems up-to-date to protect against evolving threats. Learn How Managed Service Provider Reduce Cybersecurity.

Yes, Myrtec work closely with clients to ensure transparency and control. They provide access to monitoring tools and collaborate with you to make decisions about your IT environment.

Yes, you have the flexibility to change MSPs if your current provider doesn’t meet your expectations. Ensure a smooth transition by discussing the process with Myrtec. We will be happy to assist you with the transition.

Yes, Myrtec offer data backup and recovery solutions to protect your data from loss or disasters, ensuring business continuity.