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As Uplift expanded from a small team in Newcastle to a bigger, geographically dispersed team, the need for reliable IT systems and robust security became clear. With team members working remotely across wide distances, Jason wanted to ensure his staff had the necessary tools and support to deliver services securely and efficiently.
“You don’t want to become a bottleneck in your own business. I could probably do a lot of the things that Myrtec does, but it would take me away from building partnerships, improving the business, and supporting our team.”
Uplift became a FLEX Managed IT support customer, which means they receive proactive IT maintenance and instant IT Help Desk support when required. Beyond technical expertise, what drew Uplift to Myrtec was the personal relationship and human element the team brought to the IT partnership.
“Myrtec helps us get results fast. Whenever we call, it’s a real, local person who understands our business that answers the phone,” Jason says. “They’ve got good communication skills and subject matter expertise, and these traits save us valuable time.”
Since partnering with Myrtec three years ago, Uplift has experienced significant growth. By January 2026, the team will have expanded to 20 exercise physiologists, reflecting both the demand for their high-quality services and the stability of their operations.
For Uplift, Myrtec is more than just an IT provider. They are their IT partner that adapts to their journey, supports their growth, and ensures their systems are secure and efficient.
“I’d recommend Myrtec if you’re looking for an IT partner that builds a human relationship with you and grows as you grow,” Jason said. “We’re on this journey together.”
COMPANY NAME
Uplift Exercise Physiology
YEAR
2019
INDUSTRY
Allied health
