Wipfli, uses cloud-based solutions from Microsoft, where they can engage with clients more frequently, providing immediate attention in order to deliver the responsive client service for which they are known. They are looking for “win/wins” with their clients by providing the same services with less direct impact on their schedules and reducing the days their associates spend in the field. They can work more efficiently and effectively by sharing documents using OneDrive for Business and SharePoint Online and by conducting interactive Skype for Business video conferences. Now, associates in remote locations use Yammer to start conversations with their colleagues across the country, or around the world, to find better ways to enhance relationships or help serve a client. With Office 365 they don’t have to fill their \ cups out of the same coffee pot to be able to collaborate effectively on behalf of their clients.
As a Microsoft partner with years of experience optimizing operations for their clients, Wipfli has a good handle on how to streamline business processes. Now, they are using Microsoft tools to realize their own goals for a more efficient, connected enterprise. With the most comprehensive Office 365 offering, they gain Skype Meetings with PSTN Conferencing. They expect to save a significant amount annually by reducing their reliance on their audio conference provider and GoToMeeting. They will realize even greater savings when they replace the 13 various phone systems we have accumulated through acquisitions with Skype for Business. They are also moving our test and development environments, website and other production servers to the Azure cloud computing environment to save time and money managing on-premises infrastructure.
Creating an environment that reflects the changing workplace expectations of their associates ensures that they employ and retain top talent. Not only do they reduce the cost of turnover, but their clients enjoy greater consistency, and their associates have better job satisfaction. This three-way win is a great example of the multiple levels of business value they get with Microsoft cloud technologies. The Wipfli Way just keeps getting better and better!