If you’re unsure about whether an email you received is safe or not, or if a link in an email is safe to click or not, here are some tips on how you can tell if it’s legitimate or not.
Display name vs Email address
When an email arrives in your Inbox, the first thing you see is the display name associated with the account.
This, however, could be anything and doesn’t necessarily tell you who the email is from. You can check the email associated by hovering over the display name which will show you the from email address associated with the email.
In general, ANY email related to accounts/passwords/authorisation/access/etc should be treated with suspicion and caution.
However, sometimes you’ll get an email which looks like it was sent from a legitimate source, but you’re still unsure as to whether or not you should click the link in the email that it’s asking you to.
One of the easiest ways to check if a link is legitimate or not is to mouse over the link (without clicking it) - this will show you the URL associated with the link (i.e. where the link is point too).
Sometimes links, just like emails, are masked with a label so you don’t see the address that the link will take you to. In this case, just mouse over the link and the tooltip will pop up showing you the actual address and you can then assess whether it’s legitimate or not.
Example 1: this is a link pointing to www.google.com.au
Example 2: this is a link that looks like it’s going to Google, but is actually going to Bing!
When it comes to spam, it’s always safer to err on the side of caution. If you cannot confirm the sender (i.e. who the email came from) and aren’t about a link in the body of the email, then don’t click it and contact Myrtec Support (firstname.lastname@example.org)