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Adding emails to a whitelist with ESET Mail Security

Option 1:

 

http://download.eset.com/manuals/eset_emsx_43_userguide_enu.pdf page 43 explains how to add the email to the whitelist:

 

Option 2:

 

Further options for blacklisting/whitelisting are offered by files approvedsenders and blockedsenders, which can be found under C:\Documents and Settings\All Users\Application Data\ESET\ESET Mail Security\ServerAntispam in Windows Server 2000 and 2003, and for Windows Server 2008 under C:\ProgramData\ESET\ESET Mail Security\ServerAntispam.

 

You can add sender addresses or domains to these lists, while the approvedsenders file represents the list of allowed addresses/domains, the blockedsenders file represents the list of blocked addresses/domains.

 

You then need to reload the antispam engine from within the ESET Mail Security console on the server