Communications

An integrated communications strategy that uses Internet technologies such as unified communications and Voice over Internet Protocol has the potential to improve the overall accessibility of business communications while presenting an opportunity to reduce communications expenditure.

By integrating communications infrastructure designed to suit you unique requirements, Myrtec can help your business to deliver seamless connectivity between your colleagues, clients and partners, regardless of location.

Unified Communications

Unified communications improve the effectiveness, accuracy and accessibility of business communications by integrating voice, video and data into a single system. Staff are then able to enjoy a richer communications experience that allows collaboration and provides presence information in a single screen.

At the core of unified communications is Unified Messaging, where all messages are sent to a single inbox - be they sourced originally from fixed voice, mobile voice, e-mail, video, fax or instant messages.

Unified communications is a presence aware system allowing those within your network to be aware of your availability to be contacted - whether you are at your desk, on the phone, in a meeting, on your mobile, or completing a ‘do not disturb’ task. Having your presence status available significantly reduces the time lost playing ‘phone tag’.

Voice over Internet Protocol

Voice over Internet Protocol (VoIP) refers to the process of making and receiving telephone calls over the Internet. A VoIP system can significantly reduce the call costs for a business because most STD calls are charged at a local call cost and voice calls can travel over an existing Internet connection. A VoIP system is also very easy to implement and manage.

The most valuable benefit of VoIP technology is its cost efficiency, which ultimately leads to a reduction in communication expenses. Generally, VoIP saves around 30% to 50% off the traditional phone bills, with potentially greater savings to be made depending on the call patterns.

VoIP can also offer businesses more flexibility and can provide services that may be more difficult to implement using a traditional phone network. These include:

  • The ability to make more than one telephone call over a phone line and broadband connection.
  • Location independence that gives users the ability to access their phone service from anywhere with an Internet connection.
  • Integration with other services such as video conferencing, instant messaging or data file exchange during the conversation.

Broadband Internet

High speed Internet communications are capable of accelerating productivity for businesses and remote workers. Myrtec can provide a range of broadband Internet solutions such as ADSL2+, SHDSL, 3G Wireless and corporate ethernet. Through our partners, Myrtec provide high speed, highly reliable broadband services that provide more flexibility in the way you connect to the Internet. Myrtec can help you choose a ADSL, ADSL2+ or corporate ethernet plan to suit your budget, location, speed and download requirements.

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